Privacy Policy

1. Data Controller

2. Scope of This Policy

This Privacy Policy applies to:

• Visitors of the Polaroaks website
• Individuals who contact us via contact forms or email
• Business representatives communicating with us regarding potential or existing cooperation

This policy does not apply to third-party websites that may be linked from our website.

3. Personal Data We Collect

Depending on how you interact with us, we may collect the following personal data:

3.1 Data You Provide Voluntarily

• Full name
• Email address
• Company name
• Message content or inquiry details
• Any information you choose to include when contacting us

3.2 Automatically Collected Data

When you visit our website, certain technical data may be collected automatically:

• IP address
• Browser type and version
• Device information
• Pages visited and interaction data

This data is collected using cookies and similar technologies (see Cookie Policy).

4. Purpose of Data Processing

We process personal data only for clear and legitimate purposes, including:

• Responding to inquiries and contact requests
• Communicating regarding potential or ongoing cooperation
• Providing information about our services
• Improving website performance and user experience
• Ensuring website security and functionality

We do not use personal data for unsolicited marketing or sell personal data to third parties.

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Consent – when you voluntarily submit data via forms
• Legitimate interest – to communicate with potential or existing clients
• Legal obligation – when required by law

6. Data Storage and Retention

Personal data is stored securely and retained only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When data is no longer required, it is securely deleted or anonymized.

7. Data Sharing and Third Parties

We may use trusted service providers (e.g., website hosting, email delivery services) to operate our website and communications.

These providers:

• process data only on our instructions
• are bound by confidentiality obligations
• comply with applicable data protection laws

We do not share personal data with third parties for advertising purposes.

8. Data Transfers Outside the EU

If personal data is processed outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses
• Adequate data protection measures

9. Data Security

We apply appropriate technical and organizational measures to protect personal data against:

• unauthorized access
• loss or misuse
• alteration or disclosure

However, no online system can be guaranteed to be 100% secure.

10. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

Requests regarding your rights can be sent to: hello@polaroaks.com

11. Cookies

Our website uses cookies to ensure proper functionality and analyze usage patterns. For more information, please refer to our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available on this website.

13. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

hello@polaroaks.com